Updating the Windham Time Series Database
How and where can we get the latest updates from Windham for the Windham-managed time series database in the WPA?
Retrieving Time Series Updates From Our Servers
In the ribbon menu at the top of the application, select the Advanced tab
Click on the Update Time Series button and select "From Internet". You should see a dialog
This dialog will provide you information of the Windham-managed database timestamp in use, and what is available on our servers. If the two time stamps are out of sync, click the "Update" button and follow the on-screen instructions.
Retrieving Time Series Updates Manually From Our Servers
An alternative method to the automatic retrieval of the Windham-managed time series database updates, you may also choose or need to download and update the database file manually. This is typically useful if your organization is behind a restrictive firewall that prevents communication between our servers and the installed desktop application.
To manually obtain the latest time series database update file, download and save the database as a zipped-archive from
In the ribbon menu at the top of the application, select the Advanced tab
Click on the Update Time Series button and select "From File". You should see a dialog
In the Update File path control, browse to the location of the downloaded saved zipped-archive and select the zip-file. Click on Update and follow the on-screen instructions if applicable.
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